For Delivery Riders
Rider App for Laundry Pickup & Delivery India
Stop managing riders on WhatsApp groups. Lumen's rider app gives your delivery team a dedicated Android app to see pickups, capture clothes photos, update order status, and contact customers — all without calling the shop.
What the Rider App Does
Pickup & Delivery Task List
Riders see all assigned pickups and deliveries for the day in one clean list. No confusion, no missed orders.
Photo Capture at Pickup
Riders photograph every garment at pickup time. Photos are saved against the order — eliminating customer disputes permanently.
One-Tap Status Updates
Riders update order status with a single tap — picked up, out for delivery, delivered. Customers and staff see it instantly.
In-App Customer Contact
Riders can call or message customers directly from the app without needing to save numbers manually.
Pickup Notes & Remarks
Add notes per order — special instructions, garment conditions, or customer requests — right at the point of pickup.
Real-Time Sync
Every status update syncs instantly to the billing dashboard. Your staff always knows exactly where every order stands.
Why Laundries Switch to Lumen's Rider App
Before Lumen
- × Riders managed via WhatsApp — chaotic
- × Customers dispute lost/damaged clothes
- × No real-time order status visibility
- × Missed pickups and delivery errors
After Lumen
- ✓ Riders have a dedicated task list app
- ✓ Photo proof eliminates disputes
- ✓ Live status updates for staff & customers
- ✓ Zero missed pickups
Give Your Riders a Professional App
The rider app is included in Lumen's Gold plan. Book a free demo to see it live.
WhatsApp Us for a Free Demo